The Eventsity user guide
From first idea
to doors open.
Follow the complete workflow, or jump straight to the part you need.
Know every part of the event editor.
Find the setting you need, understand what it does, and follow the full instructions for content, tickets, publishing and reports.
Explore the event editorGetting started
Launch your first event
A practical route from a blank website to your first booking.
7 minMove from another ticketing platform
Plan a controlled move without losing your audience or important links.
7 minThe pre-launch checklist
Check the things that matter before you share your event.
5 minFind your way around the event editor
A complete map of the event editor: every tab, the publishing controls and the workflow from a new listing to event-day reports.
9 minWebsite & content
Brand your website and connect a domain
Make your event website look and feel like your organisation.
5 minPublish pages, blog posts and event content
Keep your website useful with a connected Infomaxim publishing workflow.
6 minWrite the event listing and organise its details
A field-by-field guide to Description: titles, categories, links, imports, identifiers and the images used to introduce your event.
10 minDesign the event page and its search appearance
Use the banner, logo, page metadata and promotion controls to give an event a clear identity and a useful public presence.
11 minSet the venue address and map location
Explain where to go with an accurate address, location search, map coordinates, marker and venue-map category.
6 minBuild the event page with the content editor
Detailed instructions for blocks, text formatting, links, anchors, images, YouTube, tables, section styling and responsive previews.
16 minAdd performers, sponsors, agendas and photos
Use More Content to attach supporting records, reuse shared profiles and maintain a clear running order and gallery.
10 minSave, preview, publish and manage event versions
Understand every publishing control, publication schedules, staged and published previews, copies, history and recovery.
12 minTickets & registration
Create tickets, registrations and booking options
Work through ticket records, prices, sale windows, quantities, event capacity, optional products and the final booking test.
13 minBuild a useful registration form
Collect the details your team needs without making booking hard.
4 minSet up and check promotional codes
Create offers for early bookings, partners and your returning audience.
4 minSet dates, doors, venues and recurring events
Configure Where and When, including precise times, repeating schedules, location, attendance limits and accommodation dates.
11 minEmail & audience
Manage publications and subscribers
Build an audience that has chosen to hear from you.
5 minCreate and send an email campaign
Move from a clear message to a tested broadcast.
6 minBuild and broadcast your weekly gig guide
Turn event listings into a newsletter, customise a template and send your included weekly customer broadcast.
6 minAnalytics
Measure what brings people to your event
Use consistent campaign links and compare meaningful results.
5 minFind attendees, bookings and event subscribers
Detailed instructions for Attendees or Tickets, Patrons + Subscribers, Bookings, report search, sorting and Copy, Excel, CSV and PDF exports.
11 minRead the event dashboard and referrer charts
Understand what each event KPI counts, how the charts differ, and how to investigate gaps between traffic, tickets and revenue.
10 minEvent day
Troubleshooting
Still working something out?
Tell us what you’re trying to do. We’ll help you find the next step.
Talk to Eventsity